Amiir Haji Sanka

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QORSHAHA MAALIN LAHA AH

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Waxaa qoray qormadaan:

Yusuf Abdullahi Ali (Amiir Haji Sanka)

Define the role of operations management as part of the whole organization.
List the key responsibilities and skills of an operations manager.
Demonstrate an awareness about the historical development of operations management.
Outline the different stages of the transformation process using the Input/output Transformation Model. Identify the four key sources of process variations.
Examine the steps involved in conducting a process efficiency audit.

Module 2: Operations Management and Decision-Making

o Compare and contrast the difference between strategic operations decisions and tactical operations decisions.
o Name the three types of models that can be used as a decision-making tool.
o Outline the nine types of operations management decisions.
o Describe the four stages of Hayes and Wheelwright’s Four Stages of Operations Contribution.